Focused and personal
Aligned and informed
Powerfully integrated and intelligent tools.
Robotically identifying, coordinating and carrying out daily operational tasks.
A consistent conversation about alignment, transparency and performance.
Actionable goal setting and 1-1 meetings with shared accountability.
Getting a notification that a team member is consistently working extended hours without taking any vacation to recharge gave me the insight necessary to connect with them and provide the necessary encouragement to avoid a costly burn out situation.
Everytime I open the dashboard it's easy to see how I can support my team members, communicate more effectively or simply operationally unblock someone as discussed in a recent one-on-one meeting. It gives me peace of mind to know that I am making the biggest positive impact on the team that I possibly can.
After a one-on-one with a team member you get this handshake event in the timeline, where both parties acknowledge and agree to deliver on the previously discussed action items. It really drives home the fact that you are both on the hook for that meeting to result in positive results.